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Case Study

Management of an EPP migration project

Project Manager reporting on the projects’ progress
Industry
  • Insurance
  • Major French multinational company

Challenges

Alter Solutions supported the Endpoint Protection Platform (EPP) team in the following tasks:

  • Drawing up and updating schedules for several projects in progress.
  • Ensuring coordination between the various teams.  
  • Reporting on the projects’ progress after each meeting and sending out the necessary communications for each project.
  • Requesting EPP-related changes to the responsible team and ensuring follow-up and communication until those changes were implemented.

Solutions

We worked on the following projects:

  • Integration and onboarding of new company entities in the Symantec EPP solution (30 entities onboarded in 2023).
  • Migration of the assets of the entities in the old EPP structure to the new one (new groups).
  • Deactivation of the old Global Update Providers (GUPs) for the various entities.
  • Update of the EPP agent to the version required for the EPP to SaaS migration project.

Technologies

  • Symantec
  • Office 365

Time and resources

The project lasted for 26 months. Alter Solutions contributed with 1 Project Manager.