Home > Case studies

Case Study

Customisation and automation of the OpenLease ERP system

Business Analyst implementing automation processes

Client

 

akf_bank_logo_finanzpartner

 

Industry
  • Banking & Finance
  • Founded in Wuppertal, Germany, in 1968
  • Specialised in sales financing such as leasing, hire purchase and factoring
  • akf means “Allgemeine Kauf Finanz” (General Purchase Finance)
  • Founded by Vorwerk SE & Co. KG (100% subsidiary)
  • Deposits: 1,893.3 million euros
  • 400 - 500 employees
  • Approx. 6 branch offices
  • Main market: Germany
  • Main financier for “Thermomix” food processors

Challenges

Automation of partially outdated business processes whilst maintaining or improving results:

  • The processes were very old and partially entrenched (approx. 25 years).
  • Adjustments needed to be made at the right points to achieve optimisation of business processes using the OpenLease scripting language.

Solutions

Use of new functions in the OpenLease development environment:

  • Old solutions could be resolved more efficiently with less code using newer functions.
  • Intermediaries could be largely eliminated by targeting and implementing an end-to-end process.

Methodology

  • Business analysis and business process analysis
  • Implementation of concepts

Technologies

  • Oracle DB
  • New technologies in the OpenLease scripting language
  • ChatGPT

Timeline

October 2022 - September 2023

Results and customer experience

  • Faster response capability of the bank to customer change requests.
  • Good support for business units in their business processes.
  • Leaner and more cost-effective processes through the elimination of intermediaries.
  • More flexibility in instalment payments.
  • Cost savings.
  • Optimisation of business processes through appropriate automation.